Why Equiniti

Equiniti is an award-winning complaint management and rectification and remediation specialist and is a trusted partner to the financial services industry.

We deliver intelligent end-to-end complaint handling and rectification solutions to some of the UK’s leading financial services brands and customer facing organisations.

As a strategic partner, we provide the people, processes and compliant, award-winning technology to help you manage your complaints. Our solution is modular which gives our clients the freedom to select single components of the customer experience service, through to an end-to-end managed service solution.